For All Online Sales
- KB rugs offers a 30 day return policy for our customers.
- There are no restocking fees
- If there is any damage upon delivery, please let us know immediately so we can send in instructions for a return
- Rugs on clearance are final sale
For All In-Store Sales
-KB rugs offers 48 hours return policy for all items Sold In-Store
-Simply contact one of our sales rep or bring the rug directly to the nearby location and we would be happy to process the refund.
How To Return An Item?
- For all returns and inquiries, please email us at firstname.lastname@example.org or give us a call at 905-582-6053
- Shipping costs for any return must be covered by the customer
- For all other order related questions, our sales representatives are available Monday - Friday 9am - 9pm
- Returns must be shipped to our warehouse in Canada